Privacy Policy for 360 Contractor and Services LLC
Last Updated: April 23, 2025
360 Contractor and Services LLC (“we,” “us,” or “our”) is committed to protecting the privacy of your information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our website, use our services, or otherwise communicate with us. This policy applies to individuals located in Illinois, Southern Wisconsin, and any other location where we provide services.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, address, email address, phone number.
- Project Information: Details about your construction or remodeling projects, including property address, project scope, budget, and preferences.
- Financial Information: Payment details (credit card information, bank account details) when you engage in transactions with us. This information is processed by secure payment processors and is not directly stored on our servers.
- Website Usage Information: Information about your interactions with our website, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. We may use cookies and similar tracking technologies to collect this information (see section 5).
- Communications: Records of our communications with you, including emails, phone calls, and other correspondence.
- Other Information: Any other information you voluntarily provide to us.
2. How We Use Your Information
We may use your personal information for the following purposes:
- Providing Services: To plan, manage, and execute your construction or remodeling projects.
- Communication: To communicate with you about your projects, provide updates, respond to inquiries, and offer customer support.
- Billing and Payments: To process payments, issue invoices, and manage your account.
- Website Improvement: To analyze website usage trends, personalize your experience, and improve our website’s functionality and content.
- Marketing and Promotions: With your consent, to send you promotional materials, newsletters, and information about our services and offers that may be of interest to you. You can opt-out of these communications at any time.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
- Internal Operations: For our internal administrative purposes, such as data analysis, auditing, and improving our services.
3. How We Share Your Information
We may share your personal information with the following categories of recipients:
- Service Providers: Third-party companies and individuals who provide services on our behalf, such as payment processors, website hosting providers, marketing platforms, and subcontractors involved in your projects. We require these service providers to protect your information in accordance with this Privacy Policy.
- Business Partners: In some cases, we may partner with other businesses to offer joint services or promotions. We will only share your information with these partners with your consent or as necessary to provide the requested services.
- Legal Authorities: We may disclose your information to law enforcement agencies, government bodies, or other authorized parties if required by law or legal process, or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
- Business Transfers: In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. We will notify you if your personal information becomes subject to a different privacy policy as a result of such a transfer.
4. Your Rights and Choices
You have certain rights regarding your personal information, subject to applicable law:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
- Deletion: You have the right to request the deletion of your personal information, under certain circumstances.
- Objection to Processing: You may have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
- Withdrawal of Consent: If we have relied on your consent to process your personal information, you have the right to withdraw your consent at any time.
- Data Portability: You may have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request in accordance with applicable law.
5. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small text files that are stored on your device when you visit a website. We use cookies to:
- Enhance Functionality: Enable certain features of our website.
- Improve User Experience: Personalize your experience and remember your preferences.
- Analyze Website Traffic: Understand how our website is used and improve its performance.
- Marketing: Deliver targeted advertisements (with your consent where required).
You can control cookies through your browser settings. You can typically block or delete cookies, or set your browser to notify you when cookies are being sent. Please note that disabling cookies may affect the functionality of our website.
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include physical, technical, and administrative safeguards appropriate to the sensitivity of the information we collect. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security of your information.
7. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to provide you with services, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period may vary depending on the type of information and the specific purposes for processing.
8. Links to Other Websites
Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of any website you visit.
9. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us immediately, and we will take steps to delete the information.
10. Data Sharing
• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
360 Contractor & Services, LLC Messaging Terms and Conditions
1. The messaging program consists of general conversational messaging to answer questions and provide support to customers, promotional offers or discounts, any promotion of your products/services.
2. You can cancel the SMS service at any time. Just text ‘STOP’ to the phone number from which you received messages. After you send the SMS message ‘STOP’ to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at ivan@360cas.com.
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page.
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SMS Messaging and Opt-In
If you would like to receive Informational text message communications from 360 Contractor & Services, LLC, from +18443607767, you can sign up by texting [INFO for info signup] to +18443607767.
Message frequency varies and may include responses to messages you send us, as well as information relevant to your relationship with us. Message and data rates may apply. You can opt-out of messaging at any time by replying STOP. For assistance, reply HELP.
If you would like to receive Marketing text message communications from 360 Contractor & Services, LLC, +18443607767, you can sign up by texting [DEALS for marketing signup] to +18443607767.
Message frequency varies and may include discount codes, special deals or texts promoting our products/services. Message and data rates may apply. You can opt-out of messaging at any time by replying STOP. For assistance, reply HELP.
Our privacy policy and messaging terms and conditions are available at https://www.360cas.com/privacy-policy/ for more information.
- Short description of our Opt in process: Customers opt in by texting INFO to +18443607767 for informational messages, or DEALS to +18443607767 for marketing messages. Each keyword provides a separate opt-in for its message type. Instructions are posted at https://www.360cas.com/privacy-policy/. Reply STOP to opt out or HELP for assistance.
11. Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any changes on this page and update the “Last Updated” date at the top. We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
- Phone 1: +(844) 360 PROS
- Phone 2: +(844) 360 7767
- Email: contact@360cas.com